REOPEN - TEAM MEMBERS

We will be hosting exclusive services for Team Members only the weekends of July 18-19 & July 25-26. This will give us an opportunity to come together physically and worship together prior to the larger church gathering.

We’re reopening our physical campuses to the general public on August 1-2. This experience is going to be safe, spacious and sanitized - from the streets to the seats. We can’t wait to gather together to worship God in person. Help us create a wonderful experience for our guests.

TEAM MEMBER FAQ

How are we planning to keep campuses clean and people safe?

• Safe

  • All staff and team members will be wearing masks.

  • All staff and team members are required to clear a background check before serving. If you're unsure, please reach out to your ministry director.

  • We are asking all guests to wear a mask. If you forgot your mask, a disposable one will be available for you.

  • We will also go to a completely touchless experience. So the message notes, connection cards and giving options can all be utilized on our CF Miami app.

  • We won’t be passing the giving basket during services. But if you have cash or a check, it can be dropped off in the giving box at the exit. 

• Spacious

  • Our desire is to keep you safe and spacious. We are doing that by reserving seats and keeping our worship center at 25% capacity. This will ensure six feet of space between guests. 

  • We want to avoid physical contact. So no hugs, high fives or fist bumps.

  • We’ll have one-way traffic flow through the experience to ensure the safety of everyone.

• Sanitized 

  • Since we value our guests we want to provide a sanitized worship environment with hand sanitizer stations throughout our campuses.

  • We’ll have professional-level cleaning before, during and after each service at all locations. We’re using an electrostatic spray, which is recommended by the CDC, to clean all of our chairs and surfaces in the worship centers. We're doing that to ensure you’ll sit on a sanitized chair.

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What do I do with my kids if I’m volunteering?

• Our CF Kids and CF Students ministries won’t reopen until after Miami-Dade County Public Schools reopen, which is scheduled for August 24, 2020, so we ask that you please make accommodations for your children if you desire to serve. Elementary aged children are welcomed to serve dependent on parental permission.

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Do I have to wear a mask when serving?

• Yes. In complying with our local government ordinances, we are asking our Staff and Team Members to wear masks in doing our part to lead with safety.

Are masks required for guests?

• Yes. In complying with our local government ordinances, we are asking our Guests to please wear a mask and we will have some readily available for those who may forget to bring or not have one. 

Do we have to register to serve and attend a service?

• Yes. Registering to serve will help us plan with excellence in serving our Guests.

• If you desire to attend a service as well, please register to let us know. 

I served before COVID-19, do I have to serve if I’m not comfortable?

• No. If you don’t feel comfortable serving we totally understand. What matters is that you are and feel safe. 

Do I have to be tested for COVID-19 before serving?

• No. However, if you are experiencing any symptoms or have been exposed to the Coronavirus we recommend you get tested for your own well-being. You can find more information about symptoms and testing here.

Why are we not opening sooner?

• For the past several weeks we have been diligently planning to reopen all of our campuses across Miami-Dade County in a safe, spacious and sanitized way. Reopening our physical campuses two weeks earlier for our Team Members before our grand reopening on August 1st gives us more time to lead with excellence.

How many people will be in the worship center during a service?

• In following the CDC recommended guidelines, we are allowing 25% of the max capacity at all of our campuses to provide a safe and spacious environment.

How will CF Kids enforce social distance protocols in their spaces when they reopen?

• CF Kids won’t reopen until after Miami-Dade County Public Schools reopen, which is scheduled for August 24, 2020. Keeping your children safe is our number one priority. Here are some things you can expect upon your visit: 

  • We will be temperature checking all children and volunteers at our check-In area

  • All volunteers and children will be wearing masks

  • We are keeping our classrooms at a 50% capacity with tables and chairs 6 ft. apart from each other 

  • Our areas will be sanitized prior, during, and after service

  • We will be sanitizing hands upon entering the classroom

  • Our no sick child policy will continue to be strictly enforced

How will CF Students enforce social distance protocols in their spaces when they reopen?

• CF Students won’t reopen until after Miami-Dade County Public Schools reopen, which is scheduled for August 24, 2020. Here are some things you can expect upon their visit:

  • We will be temperature checking all students and volunteers at our check-In area

  • All volunteers and students will be wearing masks

  • We will keep our worship center at 25% capacity to ensure six feet of space between guests.

  • Entrance and exit from the worship center will be one-way traffic flow to ensure the safety of everyone.

  • Our areas will be sanitized prior, during, and after service

  • We will be sanitizing hands prior to small group time. 

  • Small group space will be spread out to ensure six feet of space between guests. 

  • Our no sick student policy will continue to be strictly enforced.

  • We want to avoid physical contact. Volunteers will be encouraged to greet non physically.  no hugs, high fives or fist bumps.

Can older adults (65+) still serve?

• Yes. In following the CDC recommended guidelines, older adults who have severe underlying medical conditions like heart or lung disease or diabetes seem to be at higher risk for developing more serious complications from COVID-19 illness and strongly recommend staying home if possible. You can find a complete recommendation here.

How will we maintain social distancing?

• Our desire is to keep you safe and spacious. We are doing that by reserving seats and keeping our worship center at 25% capacity. This will ensure six feet of space between guests. We want to avoid physical contact. So no hugs, high fives or fist bumps. We’ll have one-way traffic flow through the experience to ensure the safety of everyone.

What cleaning protocols will be in place?

• Before, between and after the last service, our custodial staff team will be disinfecting and sanitizing all areas including the spraying down of every seat with an approved CDC sanitizing solution.

How will people be seated?

• To follow the recommendations of the CDC in 6-ft of social distancing, all guests will be safely and spaciously seated accordingly and by unit (If you come together, you’ll sit together).

How will offering be collected?

• Online giving will be encouraged. No offering baskets will be passed out. Instead there will be giving boxes near exits with pens. Giving envelopes for “Self-Pick-up” with pens they can keep. 

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TEAM MEMBER POSITIONS AVAILABLE

Security, First Aid, Production, & Worship

• Please reach out to your Ministry Director to be scheduled separately.

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Street Team

• Each team member will be a wearing face covering and follow all safe distancing requirements.

• Holding our street signs to encourage those coming to or passing by our campus

  • English Street Signs

    • Welcome back

    • We missed you

    • We’re so glad to see you again

  • Spanish Street Signs

    • Welcome back

    • We missed you

    • We’re so glad to see you again
       

Parking

• Each team member will be a wearing face covering and follow all safe distancing requirements.

• Assist our guests to find their parking spot.

• Direct them to the main entrance at your campus if different than usual.

Greeters

• Each team member will be a wearing face covering and follow all safe distancing requirements.

• Encourage our guests when they arrive.

• Smile under your face covering. They can see you smile

• Positioned in and near the entrance to the building

PPE Distributor

• Positioned by a table near the entrance of the worship center. This person must alway wear gloves and will hand out masks to anyone not wearing a face covering. Other items guests may want include;

• Hand Sanitizer

• Giving envelopes

• Pens 

Ushers

• Each team member will be a wearing face covering and follow all safe distancing requirements.

• We will be assisting people to their seats. We will seat them from “Front to back,” every other row. They must always maintain a distance of  three seats apart.

• Entrance ushers to assist people to their seats

• Exit ushers to assist our guests to the exits which may be different than usual at your campus

• Guiding the flow of foot traffic to the proper exits and entrances

• NOTE: if at anytime you will be opening or closing a door, you must be always wearing glvoes

Counter

• Each team member will be a wearing face covering and follow all safe distancing requirements.

• Counting as people enter the worship center

Giving Kiosk Sanitizer

• Each team member will be a wearing face covering and follow all safe distancing requirements.

• This team member will be wearing gloves at all times.

• If you campus has a giving kiosk, these will needed to be sanitized after each service

Restroom Entrance

• Each team member will be a wearing face covering and follow all safe distancing requirements. This team member will must be wearing gloves at all times.

• To maintain social distance, we will need to know how many people are in the restrooms

High Touch Point Sanitizer

• Each team member will be a wearing face covering and follow all safe distancing requirements.

• These team members will be responsible for wearing gloves at all times.

• Clean all high touch point areas before and between each service

• Doors 

• Handrails